27 Jun 2013 In General Content

1.What is a cookie?
2.How we use cookies
3.We use the following types of cookies
4.Specific cookies we use
5.Granting us permission to use cookies

What is a cookie?
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device. You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.eu.
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

How we use cookies
Most of our web pages use "cookies". A cookie is a small file of letters and numbers that we place on your computer or mobile device if you agree. These cookies allow us to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse our website and also allow us to improve our website.

For information about what types of personal information will be gathered when you visit the website, and how this information will be used, please see our Privacy Policy

We use the following types of cookies:

  • strictly necessary cookies – these are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies the services you have asked for, like online application forms, cannot be provided;
  • performance cookies – these cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the website works; and
  • functionality cookies – these cookies allow the website to remember choices you make and provide enhanced, more personal features. For instance, these cookies can be used to remember changes you have made to text size, fonts and other parts of the web pages that you can customise. They may also be used to provide services you have asked for, such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Specific cookies we use
Cookies may be set either by Institut des Hautes Etudes du Goût (HEG)'s website ("first party cookies"), or by a third party website ("third party cookies"). The tables below identify the cookies we use and explain the purposes for which they are used.

However, we constantly review information about first and third-party cookies and we may update the information contained in this section from time to time.

First Party Cookies

Cookie

Name

Purpose

Further information

Content Management System - Session

PHPSESSION

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These cookies are used to maintain session state (that is, they remember whether you have logged in or not, and to identify your browser session for example, if you open several tabs or windows accross the web site).

 

Content Management System - Language

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This cookie is used to maintain your language selection.

 

Content Management System - Template

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This cookie is used to maintain the site template (layout, colours) selection.

 

Google Analytics

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These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the site from and the pages they visited.

Overview of Google Analytics privacy

Third Party Cookies

Provider

Name

Purpose

Further information

Google Maps

NID

PREF

khcookie

testcookie

These cookies are used by Google to track how many people are using their maps.

Overview of Google privacy

AddThis

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uid

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These cookies are used by AddThis to provide sharing functionality.

Please note: when sharing content with friends through social networks – such as Facebook and Twitter - you may be sent cookies from these websites. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

Overview of AddThis privacy

Flash cookies (or Local Shared Objects)

On the Institut des Hautes Etudes du Goût (HEG)'s website we display visual content using Adobe Flash Player. Adobe uses Flash cookies (also known as Local Shared Objects) to help improve your experience as a user. Flash cookies are stored on your device in much the same way as usual cookies, but they're managed differently by your browser.
If you wish to disable or delete a Flash cookie, see Adobe Flashplayer Security Settings (opens in a new window). Please bear in mind though, that if you disable Flash cookies for www.heg-gastronomy.com you'll unable to access certain types of content on the site, such as videos.

Granting us permission to use cookies
By using our website and if the settings on the software that you are using to view this website (your browser) are adjusted to accept cookies, you agree that we can place these types of cookies on your device

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Please consult your documentation or online help files). However doing so will likely mean that our site will not work as you would expect.

21 Jun 2013 In Testimonials

“After following science studies, I am now in charge of the catering sector in a scientific research center, where I have been working for the last three years.

I am responsible for the supervision, management and improvement of the industrial catering companies (3 restaurants for 3,500 meals per day.) These contracts concern a self-service canteen for most of the employees and a more exclusive ‘club’ service which should be of a higher quality.

Our research centre receives important guests and we should be able to provide an adequate catering service.

A precise understanding of taste mechanisms seems to me to be a key element in my search for improvement.

After extensive research on the internet, I finally came across the HEG website offering a high level of training and a very comprehensive program.

The quality of the speakers, program content, organization and participants far exceeded my high expectations.
In my professional career, the HEG training program provided me with a better level of expertise in my endeavor to improve the quality of the club service.
 
On a personal level, I found these studies extremely rewarding and enlightening."

Thesis: Should French gastronomy be on the list of UNESCO Intangible Cultural Heritage?

21 Jun 2013 In Testimonials

«  I have always been attracted to the world of gastronomy and taste in general, and so I have always been on the lookout for any training courses that could answer  two questions: “Do I really want to work in the gastronomy sector? And if the answer is yes, then in which sector and in which particular discipline?

Several aspects of the Hautes Etudes du Goût caught my eye: a short training course (important for me), a multi-disciplinary program focusing on taste (both in practice and in theory), and the added obligation of the presentation of a thesis requiring in-depth thought on a particular subject.

Now that I have finished the course, I can honestly say that I was not at all disappointed! All the instructors were of a high quality, all sharing the same passion for the world of taste. An extremely rewarding two weeks with cultural exchanges with the participants from the four corners of the earth.

I realize now that I really want to work with taste; if I haven’t yet worked out exactly how, with all the experiences at the HEG, I certainly have all the elements I need to try and determine my future.

21 Jun 2013 In Testimonials

“ The Hautes Etudes de Goût” , this surprising title caught my eye when I was clicking through the Cordon Bleu website. But what was behind it?

Quite simple to summarize actually – just an amazing experience!

A comprehensive approach to the theme of taste, gastronomy and table arts with top-quality multidisciplinary teaching to a disconcerting level.

A sustained pace over the period of 2 weeks with rewarding cultural encounters (both with the other students and with the teachers) and culinary experiences. We are literally plunged into the Middle Ages with the medieval dinner at the Ferrandi School; and that magical moment with the champagne dinner in the cellars at Veuve Cliquot, or that unique tasting of Chateau Yquem 2009 married with an exceptional dessert at the restaurant Les Crayères in Rheims.

I realize every day how lucky I was to be part of the 2012 class; this experience will definitely be a turning point in my career change into the universe of taste and gastronomy.

04 Jun 2013 In News

Kelly Donati, Winner of the 2013 scholarship for the hautes etudes du gout programKelly Donati is the winner of the partial scholarship offered by Le Cordon Bleu International for one of its most prestigious programs: Hautes Etudes du Goût. Kelly is a lecturer in gastronomy at William Angliss Institute and previously taught part-time in the Gastronomy program at the University of Adelaide where she completed her Master's degree in 2002. She is also a freelance food writer and a doctoral candidate at the University of Melbourne. She is former president of Slow Food Victoria and continues to work closely with Slow Food Melbourne.

26 Apr 2013 In Success stories

Os mistérios do Abade de Priscos e Outras Historias Curiosas e Deliciosas da GastronomiaThis book is not a book on history, nor a culinary book, It is a book in which food critic Fortunato da Câmara tell us, after an exhaustive and original research, unknowned stories and tasting curiosities about 80 dishes, specialties and ingredients from all over the world, that we enjoy with pleasure on a daily basis, without questioning the reason of their designation, their geographic origin or the personalities related to them.

21 Mar 2013 In Testimonials

PhD student in Molecular Gastronomy. Guro Rognsa

I started my PhD in Molecular Gastronomy during the fall of 2011. The project is an industrial PhD, meaning that I am employed by a company and at the same time enrolled as a student at the University at Copenhagen. I work on my PhD project on a daily basis at the Culinary Institute of Norway, where my colleagues are highly skilled chefs.

Having a master’s degree in Chemical Engineering, I had to learn much about food chemistry and gastronomy when starting my PhD. I was therefore very glad to be able to attend HEG in 2011. The two weeks in France taught me much about the various aspects of gastronomy, and this knowledge has been very useful in my daily work ever since.

Another positive aspect of the HEG studies was the stay in France and all the interesting included activities. I did my bachelor’s degree in France, and it was very nice to go back and discover more about French gastronomy and culture.

Thesis : The Nordic food trends: contributing factors and development

28 Jan 2013 In Testimonials

Marisa D'VARI - Luxury travel and fine wine writer


Mr. Remi Krug and Mrs. Colette Padet have organized one of the most intriguing multi-disciplinary courses in the world, with a diploma for successful students coming from the prestigious University of Reims. Edwige Régnier, project manager, spends the entire year orchestrating the stimulating program with energetic experts from France's top universities, and arranging the well-chosen and often sumptuous venues for teaching dinners and lunches.

Beyond the unique educational aspect, what I valued most was the opportunity to meet exciting colleagues who share my interest in wine and gastronomy from around the world, as well connect with the gastronomic thought leaders in France.

Mrs. Padet and Mr. Krug explained that students are "ambassadors" for this program, and it's true -- I heard about it from a trusted colleague (and HEG graduate) in the Masters of Wine program, whose opinion I respect very much. Everything she said turned out to be 100% true, and in the fullness of time I hope to obtain my diploma, re-unite with my 2012 class, and continue our connection through our HEG blog.

21 Jan 2013 In News

Hautes Etudes du Goût 2013 scholarshipLe Cordon Bleu International is proud to announce the 2013 Hautes Etudes du Goût (HEG) scholarship, which will substantially help the successful applicant to attend one of Le Cordon Bleu’s most prestigious programs. Le Cordon Bleu scholarship will award the winner with € 3,000 towards this elite multi- disciplinary program in gastronomy (the total current price is € 6,000). All costs for lectures, translation, events, accommodation, meals and transport (round trip Paris - Reims) are included.

09 Jan 2013 In General Content

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Website Privacy Policy

 

Legal Information

Le Cordon Bleu respects your right to privacy protection while using the Site. We have created this Privacy Policy in order to explain what information we gather from your visit to our Site and how such information may be used.

1. Purpose and who we are
2. What information this privacy policy covers
3. What you agree to by using our site
4. What information we collect
5. How we use the information
6. Confidentiality & security of personally identifiable information
7. Updating or deleting your personally identifiable information
8. Changing our privacy policy

 

1. Purpose and who we are

As a general policy, Le Cordon Bleu does not request or collect personally identifiable information, such as your name, mailing address, or e-mail address on the Site. However, if you wish to obtain information about Le Cordon Bleu or to register on a mailing list, or wish to proceed with on-line application for a Le Cordon Bleu course, you will be asked to provide certain personally identifiable information as well as your credit card information in order to process your request.

Le Cordon Bleu is a world renowned network of educational institutions dedicated to providing the highest level of culinary and hospitality instruction through world class programmes. Central to this mission is our commitment to be transparent about the data we collect about you, how it is used and with whom it is shared.

This Privacy Policy applies when you use our Services. We offer our users choices about the data we collect, use and share as described in this Privacy Policy. Le Cordon Bleu international is the data controller of all Personally Identifiable Information (as defined below) collected via the Site and of certain Personally Identifiable Information collected from third parties, as set out in this Privacy Policy.

 

2. What Information this Privacy Policy Covers

This Privacy Policy covers information we collect from you through our Site. Some of our Site’s functionality can be used without revealing any Personally Identifiable Information, though some features or services will require Personally Identifiable Information. In order to access certain features and benefits on our Site (obtain information about Le Cordon Bleu or to register on a mailing list, or wish to proceed with on-line application for a Le Cordon Bleu course), you may need to submit, or we may collect, "Personally Identifiable Information" (i.e., information that can be used to identify you). Personally Identifiable Information can include information such as your name and email address, among other things. You are responsible for ensuring the accuracy of the Personally Identifiable Information you submit to Le Cordon Bleu. Inaccurate information may affect your ability to use the Site, the information you receive when using the Site, and our ability to contact you. For example, your email address should be kept current because that is one of the primary manners in which we communicate with you.

 

3. What You Agree to by Using Our Site

Please understand that by submitting any Personally Identifiable Information to us, you consent and agree that we may collect, use and disclose such Personally Identifiable Information in accordance with this Privacy Policy and our Terms of Use, and as permitted or required by law. If you do not agree with these terms, please do not provide any Personally Identifiable Information to us. If you refuse or withdraw your consent, or if you choose not to provide us with any required Personally Identifiable Information, we may not be able to provide you with the services that can be offered on our Site. Consent can be withdrawn at any time, but please note that we may also rely on legitimate interests or fulfilment of a contract to continue processing your data.

 

4. What Information We Collect

Information relating to your use of our Site.

Cookies are created when you use your browser to visit a website that uses cookies to keep track of your movements and preferences within the site. We use cookies on Le Cordon Bleu website to offer the best user experience to our visitors. To learn more about how our website uses cookies, please refer to our Cookie Policy.

Le Cordon Bleu collects IP addresses for the purposes of its system administration and to analyse the use of its Site. We do not link IP addresses to any information that is personally identifiable, which means that your session will be logged, but you remain anonymous to us. We may use your IP address in cooperation with your Internet service provider to identify you if we feel it is necessary to enforce compliance with our Terms of Use or to protect our services, customers or as required by law.

Personally Identifiable Information provided directly by you or via third parties.

We collect Personally Identifiable Information that you provide to us when you register for an account, update or change information for your account, purchase products or services, complete a survey, sign-up for email updates or Courses, participate in our Learning Management system, send us email messages, and/or participate in Online Courses or other services on our Site. We may use the Personally Identifiable Information that you provide to respond to your questions, provide you the specific course and/or services you select, send you updates about Courses offered by Le Cordon Bleu or other Le Cordon Bleu events, and send you email messages about Site maintenance or updates.

Type of data we collect

Personal data such as first name, last name, email and phone number are required to be able to follow up with the interest that you have shown in Le Cordon Bleu, qualify it and eventually proceed with the enrolment.
More sensitive data (e.g. medical conditions) will be required when filling the online application form to ensure students are fit to start learning at Le Cordon Bleu or to make sure we can adjust our teaching methods accordingly.
Government data will only be required to ensure the applicants for the Scholarship competition are meeting our terms and conditions.
Banking data will be required only when the users will need to proceed to an online payment.
Account Registration
If you register for an account on our Site, you may be required to provide us with Personally Identifiable Information such as your name and email address.
Updates Le Cordon Bleu may offer you the ability to receive updates either via email or by posting on portions of the Site only accessible to registered users. In order to subscribe to these services, you may be required to provide us with Personally Identifiable Information such as your name and email address.
Discussion boards Le Cordon Bleu may offer access to its students to discussion boards where you can share comments and thoughts. Please keep in mind that information you post or make available in Forums will be publicly available. You should not post any Personally Identifiable Information or other information of a personal or sensitive nature, whether relating to you or another person, on these medium. Please also reference our
Terms of Use for our Rules for Online Conduct and additional information about proper use of our systems.
Profile information Some of our products and third party services will give you the ability to manage your profile, as a student or alumni. You have choices about the information on your profile, such as your education, work experience, skills, etc. You don’t have to provide additional information on your profile; however, profile information helps you to get more from our Services, including helping recruiters and business opportunities find you It’s your choice whether to include sensitive information on your profile and to make that sensitive information public. Please do not post or add personal data to your profile that you would not want to share with others.
Posting and Uploading We collect personal data from you when you provide, post or upload it to our Services, such as when you fill out a form, respond to a survey, or submit a resume. You don’t have to post or upload personal data; though if you don’t, it may render some of our services and products unavailable.
Service Use We log your visits and use of our Services. We log usage data when you visit or otherwise use our Services, including our sites, app and platform technology, such as when you view or click on content (e.g., learning video),perform a search, or make an application.
Participation in our courses If you desire to participate in a course, you will be asked to provide us with certain information necessary to conduct such a course. This information may include, among other things, your name and email address. Le Cordon Bleu offers some of its students the opportunity to participate in a course on its Learning platform.
If you participate in a course, we may collect from you certain student-generated content, such as assignments you submit to instructors, peer-graded assignments, and peer grading student feedback. We also collect course data, such as student responses to quizzes, exams, and surveys. You should not include any Personally Identifiable Information or other information of a personal or sensitive nature, whether relating to you or another person, on assignments, exams, or surveys, except for information required to participate or submit such assignments, exams, or surveys.
Identity Verification Le Cordon Bleu may offer you the ability to verify your identity for selected classes. In order to enrol for these services, you may be required to provide us with Personally Identifiable Information such as your name, address, date of birth, a headshot taken using a webcam, and a photo identification document. Additionally, if you apply for financial aid in connection with these services, you may be required to provide information regarding your income.
Communications with Le Cordon Bleu We may receive Personally Identifiable Information when you send us an email message or otherwise contact us.
Third Party Sites We may receive Personally Identifiable Information when you access or log-in to a third party site. Partner sites providing Course related tools and services to Le Cordon Bleu users may collect nonfinancial individual level user data regarding the individual’s use of that partner site while engaged with such Course related activities, and the partner sites may share that data with Le Cordon Bleu for the purpose of improving Le Cordon Bleu’s services, the partner site’s services, and the individual’s education experience. This data includes information such as the amount of time spent on the partner site and pages viewed.
Third Party Credit Card Processing Le Cordon Bleu provides you with the ability to pay for Courses and other services using a credit card through a third party payment processing service provider. Please note that our service provider – not Le Cordon Bleu – collects and processes your credit card information.
Data Integrity and Purpose Limitation We will process Personal Information in a manner that is compatible with and relevant to the purpose for which it was collected or authorized by you. To the extent necessary for those purposes, we will take reasonable steps to ensure that Personal Information is accurate, complete, current and reliable for its intended use.

 

The basis for processing your personal data (other than with your consent)

Performance of a contract with you: We process your personal data because it is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract. In this respect, we use your personal data for the following:

  • To prepare a proposal for you regarding the Courses and services we offer;
  • To provide you with the Courses and services;
  • To deal with any complaints or feedback you may have;
  • For any other purpose for which you provide us with your personal data.

In this respect, we may share your personal data with or transfer it to the following:

  • Your agents, intermediaries;
  • Third parties whom we engage to assist in delivering the services to you
  • Our professional advisers where it is necessary for us to obtain their advice or assistance

Legitimate interests: We also process your personal data because it is necessary for our legitimate interests, or sometimes where it is necessary for the legitimate interests of another person. In this respect, we use your personal data for the following:

  • For marketing to you. In this respect, see the separate section on Marketing below;
  • For the administration and management of our courses, services, sales, and events
  • For the eligibility or our candidates to attend some of our programmes
  • To keep an accurate register of our students and Alumni
  • To ensure a safe environment for our students and staff

Legal obligations: We also process your personal data for our compliance with a legal obligation which we are under. In this respect, we will use your personal data for the following:

  • To meet our compliance and regulatory obligations, such as compliance with accreditation bodies, and border agencies;
  • As required by tax authorities or any competent court or legal authority.

In this respect, we will share your personal data with the following:

  • With third parties who assist us in conducting background checks;
  • With relevant regulators or law enforcement agencies where we are required to do so.

Marketing

  • We will send you marketing about similar services we provide, as well as other information in the form of newsletters and invitations to events or functions which we believe might be of interest to you.
  • We will communicate this to you in a number of ways including by post, telephone, email, SMS or other digital channels.
  • When emailing, recipients always have the right to unsubscribe and a link is included on all email communications to do so.
  • The data subject can unsubscribe at any time either by contacting us or by logging into their profile on the Le Cordon Bleu Website.

5. How We Use the Information

Information relating to your use of our Site We use information relating to your use of the Site to build higher quality, more useful services by performing statistical analyses of the collective characteristics and behaviour of our users, and by measuring demographics and interests regarding specific areas of our Site. We may also use this information to ensure the security of our services and the Site.

Personally Identifiable Information provided directly by you or via third parties Except as set forth in this Privacy Policy or as specifically agreed to by you, Le Cordon Bleu will not disclose any of your Personally Identifiable Information. In addition to the other uses set forth in this Privacy Policy, we may disclose and otherwise use Personally Identifiable Information as described below.

Providing the Site and our services We use Personally Identifiable Information which you provide to us in order to allow you to access and use the Site and in order to provide any information, products or services that you request from us.

Updates We use Personally Identifiable Information collected when you sign-up for our various email or update services to send you the messages in connection with the Site, Event, or an Online Course. We may also archive this information and/or use it for future communications with you, where we are legally entitled to do so.

Participation within our online Learning platform We use the Personally Identifiable Information that we collect from you when you participate in an Online Course through the Site for processing purposes, including but not limited to tracking attendance, progress, and completion of an Online Course. We may also share your Personally Identifiable Information and your performance in a given Online Course with the instructor or instructors who taught the course, with teaching assistants or other individuals designated by the instructor or instructors to assist with the creation, modification or operation of the course, and with the institution or institutions with which they are affiliated. Also, we may archive this information and/or use it for future communications with you, where we are legally entitled to do so. Furthermore some collaboration and messaging tools may be available within some of our platforms. You should not post any Personally Identifiable Information or other information of a personal or sensitive nature, whether relating to you or another person, within a post on these types of medium.

Security and Investigations We may use data for security, fraud prevention and investigations. We may use your data (including your communications) if we think it’s necessary for security purposes or to investigate possible fraud or other violations of our Terms and Conditions, or this Privacy Policy and/or attempts to harm our Members or Visitors.

Identity Verification For services that require identity verification, we use the Personally Identifiable Information that we collect for verifying your identity, and for authenticating that submissions made on the Site were made by you. We take data privacy protection very seriously and, to validate that any request relating to the retrieval of your personal data is in fact initiated by the data subject, we may ask additional information necessary to confirm identity when the request is made.

 

Aggregate Insights We use data to generate aggregate insights. We use your data to produce and share aggregated insights that do not identify you. For example we may use your data pooled with others’ to generate statistics about our members, their profession or industry, to calculate ad impressions served or clicked on, or to publish visitor demographics for a Service and other insights to better serve our students.

Communications with Le Cordon Bleu. When you send us an email message or otherwise contact us, we may use the information provided by you to respond to your communication and/or as described in this Privacy Policy. We may also archive this information and/or use it for future communications with you where we are legally entitled to do so. Depending on the services you are interested in, or enrolled in, we may contact you through email, mobile phone, notices posted on our websites or apps, and other ways through our Services, including text messages and push notifications. We will send you messages about the availability of our Services, courses, events, security, or other service-related issues. We promote our Services to you and others: We use data and content about Members for invitations and communications promoting membership and network growth, engagement and our Services.

Communications with Le Cordon Bleu Business Partners We may share your Personally Identifiable Information with University partners and other business partners of Le Cordon Bleu so that Le Cordon Bleu University partners and other business partners may share information about their products and services that may be of interest to you where we are legally entitled to do so. Research. We may share general course data (including quiz or assignment submissions, grades, and forum discussions), information about your activity on our Site, and demographic data from surveys operated by us with our University partners and other business partners so that our University partners and other business partners may use the data for research related to online education. Customer Support: We use data to help you and fix problems. We use the data (which can include your communications) to investigate, respond to and resolve complaints and Service issues

Disclosure to Le Cordon Bleu Operations and Maintenance Contractors We use various service providers, vendors and contractors (collectively, "Contractors") to assist us in providing our products and services to you. Our Contractors may have limited access to your Personally Identifiable Information in the course of providing their products or services to us, so that we in turn can provide our products and services to you. These Contractors may include vendors and suppliers that provide us with technology, services, and/or content related to the operation and maintenance of the Site or the Online Course. Access to your Personally Identifiable Information by these contractors is limited to the information reasonably necessary for the contractor to perform its limited function for us.
Where we process personal data on behalf of our business partners, we will work with them to ensure you are offered appropriate choices (and means to exercise those choices) for limiting use or disclosure of your personal data (where appropriate). Notwithstanding the foregoing, you agree that we may disclose Personal Information under the following circumstances without offering you an opportunity to opt out of such disclosure: (i) to our partner institutions and other service providers that we have retained to perform requested services on our behalf; (ii) if we are required to do so by law or legal process; (iii) pursuant to valid requests by law enforcement or other government authorities (which we are legally required to respond to); and (iv) when we believe disclosure is necessary to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity. In addition, we reserve the right to transfer Personal Information in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation). Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use the Personal Information in a manner consistent with this Privacy Policy. We will only transfer Personal Information to third parties where the third party: (i) has provided satisfactory assurances to us that it will protect the Personal Information; (ii) is located in the EU or a country considered "adequate" for privacy by the EU Commission, and therefore is required to comply with the EU data protection laws or substantially equivalent privacy laws.

Government Authorities, Legal Rights and Actions Le Cordon Bleu may share your Personally Identifiable Information with various government authorities in response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights or to protect our property; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us. We also may share your Personally Identifiable Information when we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of Le Cordon Bleu, the Site, our users, customers, or others; and in connection with our Terms of Use and other agreements.

External Links For your convenience we may provide links to sites operated by organizations other than Le Cordon Bleu ("Third Party Sites") that we believe may be of interest to you. We do not disclose your Personally Identifiable Information to these Third Party Sites without obtaining your consent. We do not endorse and are not responsible for the privacy practices of these Third Party Sites. If you choose to click on a link to one of these Third Party Sites, you should review the privacy policy posted on the other site to understand how that Third Party Site collects and uses your Personally Identifiable Information.

6. Confidentiality & Security of Personally Identifiable Information

We consider the confidentiality and security of your information to be of the utmost importance. We will use industry standard physical, technical and administrative security measures to keep your Personally Identifiable Information confidential and secure and will not share it with third parties, except as otherwise provided in this Privacy Policy, or unless such disclosure is necessary in special cases, such as a physical threat to you or others, as permitted by applicable law. Because the Internet is not a 100% secure environment we cannot guarantee the security of Personally Identifiable Information, and there is some risk that an unauthorized third party may find a way to circumvent our security systems or that transmission of your information over the Internet will be intercepted. It is your responsibility to protect the security of your login information. Please note that e-mails communications are typically not encrypted and should not be considered secure.

Retention of Personally Identifiable Information If you reside or are located in the EEA, we keep your Personally Identifiable Information for no longer than necessary for the purposes for which the Personally Identifiable Information is processed. The length of time we retain Personally Identifiable Information for depends on the purposes for which we collect and use it and/or as required to comply with applicable laws and to establish, exercise or defend our legal rights.

Access Upon request, we will provide you with reasonable access to the Personal Information about you that we hold. We will also take reasonable steps to correct, update, amend or delete any information that is demonstrated to be inaccurate, except where the burden or expense of doing so would be disproportionate to the risks to your privacy in the case in question or where the rights of third parties would be violated. Where we process personal data on behalf of our business partners, we will work with them in complying with such requests in accordance with applicable law.

7. Updating or Deleting Your Personally Identifiable Information

You have certain rights in relation to your Personally Identifiable Information. You can access your Personally Identifiable Information and confirm that it remains correct and up-to-date or choose whether or not you wish to receive material from us or some of our partners by logging into the Site and visiting your user account page. you can also withdraw your consent to receive electronic messages at any time by clicking the “unsubscribe” link at the bottom of an email. If you would like further information in relation to your rights or would like to exercise any of them, you may also contact us via This email address is being protected from spambots. You need JavaScript enabled to view it. .

If you reside in the EEA, you have the right to request that we:

  • provide access to Personally Identifiable Information we hold about you The right to access personal information may be limited in some circumstances by local law requirements. To exercise this right, please contact us;
  • prevent the processing of your Personally Identifiable Information for direct-marketing purposes. Update your direct marketing preferences.
  • update any Personally Identifiable Information which is out of date or incorrect;
  • delete any Personally Identifiable Information which we are holding about you. Contact us outlining what information you would like deleted;
  • restrict the way that we process your Personally Identifiable Information. Contact us outlining what processing of information you would like to object to;
  • provide your Personally Identifiable Information to a third party provider of services; or
  • provide you with a copy of Personally Identifiable Information which we hold about you. To exercise this right, please Contact us;

Please note that the above rights are not absolute, and we may be entitled to refuse requests where legal exceptions apply. We try to answer every email promptly where possible, and provide our response within the time period stated by applicable law. Keep in mind, however, that there will be residual information that will remain within our databases, access logs and other records, which may or may not contain your Personally Identifiable Information. Please also note that certain Personally Identifiable Information may be exempt from such requests in certain circumstances, which may include if we need to keep processing your Personally Identifiable Information to comply with a legal obligation.

We take data privacy protection very seriously and, to validate that any request relating to your personal data is in fact initiated by the data subject, we may ask information necessary to confirm identity when the request is made.

8. Questions, Suggestions and Complaints

If you have any privacy-related questions, suggestions, unresolved problems, or complaints you may contact us via This email address is being protected from spambots. You need JavaScript enabled to view it. If you reside or are located in the EEA, our Data Protection Officer and Privacy Team may assist with all queries regarding our processing of Personally Identifiable data at This email address is being protected from spambots. You need JavaScript enabled to view it.

9. Changing Our Privacy Policy

Please note that we review our privacy practices from time to time, and that these practices are subject to change. Any change, update, or modification will be effective immediately upon posting on our Site. We will notify you of any material change to this Privacy Policy by posting a notice on our Site’s homepage for a reasonable period of time following such update, and by changing the effective date (located at the bottom of this page). Be sure to return to this page periodically to ensure familiarity with the most current version of this Privacy Policy.

 

Institut des Hautes Etudes du Goût, de la Gastronomie et des des Arts de la Table

  • Phone: +33 6 60 46 40 81
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